Shipping policy

Shipping Policy

Thank you for shopping at ValgLight. We are committed to delivering your Mice, Keyboards, and Controllers in a timely and secure manner. Please review our shipping policy below.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all orders placed on our website.

Processing Time

Orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation. During high-demand periods, processing may take slightly longer, but we will notify you via email if any delays occur.

Shipping Time

Standard Shipping typically takes 5–10 business days for delivery, depending on your location. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the weight of your items. Please note that free shipping is not available for any orders. The exact shipping fee will be displayed before you complete your purchase.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your package’s progress via the carrier’s website. If you do not receive this email, please check your spam folder or contact us at [email protected].

Delivery Address

Please ensure your shipping address is accurate and complete at the time of purchase. ValgLight is not responsible for packages delivered to incorrect addresses provided by the customer. If you need to change your address after placing an order, please email us immediately at [email protected].

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date at [email protected]. We will work with the carrier to resolve the issue as quickly as possible.

International Shipping

We currently ship to selected countries. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check your local regulations before placing an order.

Contact Us

For any questions regarding your order or our shipping policy, please email us at [email protected]. We are here to help.